Customer Satisfaction is the key focus of Service Alliance Members. All our actions in organisational development staff motivation, maintenance of our Human Resources and the design and implementation of our operational procedures reflect and support this focus.

Service Alliance Group Members have updated and adopted a Quality Assurance philosophy as an integral factor in the way we do business achieving AS/NZS ISO 9001:2000 accreditation. As the management tool our service performance outcomes are now predictable and sustainable.

Service Alliance Group Members are proud of the excellent and long standing working relationship it has developed over the years with its major customers. These long-standing relationships are the result of the honest and reliable approach Service Alliance Group Members have to the cleaning industry and its customers.

Service Alliance Group members experience ranges in a wide spectrum of diversified range of clients including hotels, hospitals, nursing homes, schools, universities, mine sites, industrial sites, high rise office buildings, banks, trains, road coaches, motor vehicles and planes.

It is such a diversified range of clients which makes Service Alliance Group members mindful of the quality required to maintain the areas to a standard that is acceptable not only to the client but the employees on site and the people that utilize your services.